Four Steps to Be Sure Your Security Isn’t at Risk Because of Your Vendor

Make sure your cloud provider isn't jeopardizing your cyber security.It seems like every day there’s a new security breach in the news. Some IT professionals have recurring nightmares of their company’s name splashed across the headlines and a pink slip in their mailbox. What isn’t often reported in these stories, however, is the vendor’s role in that security breach.

When you engage in a cloud provider/vendor relationship, you probably spend a lot of time making sure performance and contract compliance are priorities. For many companies, though, there’s not enough time spent on determining who is covering each aspect of security. Here’s what you need to know:

1. Put it in the contract. Your vendor contract should include specific and precise information about your responsibility and your vendor’s for security coverage. Include the following items:

  • Security reviews and periodic audits
  • Cyber insurance
  • Access controls
  • Incident response
  • Risk sharing

2. Schedule security audits on a regular basis. These can be questionnaire-based or they can include as much as an on-site audit, depending on the level of risk and investment you have with that vendor. You can also use a mix of approaches, with on-site visits occurring less frequently based on the responses you receive on the questionnaires.

3. Make SOC a requirement. While current System and Organization Controls (SOC) reports won’t provide you with insight about the risk level of your vendor’s security management protocols, there is a new SOC report framework — called the SOC for cybersecurity — that audits cyber risk security management. You should include provisions in your contract that require your vendor to perform a SOC audit each year or whenever there’s a significant change to their security structure.

4. Conduct access and security reviews:
 This should be a daily review by your team to determine whether there’s any unusual activity coming from your vendor. There are independent services that will conduct these reviews, and though you may generate some false positives at times, you do need to be regularly examining the activities of your vendor with your system.

Security isn’t likely to be the most exciting topic on your list when considering a migration to cloud solutions. If you’ve been through the implementation of a cloud application, though, you likely have seen the security-related problems that can come up.

Get out ahead of any security concerns by including specific provisions in your vendor contract. Decide who will cover each area of security and make sure that security is a prioritized part of the conversation, rather than an afterthought. You may assume that because a vendor offers the latest software available, that they also have a proactive security solution. As you’ve seen in the news, it’s your reputation on the line.

If you want to work with a partner that values your security, talk with MicroCorp. We take a proactive approach to our clients’ security and partner with you to make sure that your system and your data are protected. Make an appointment with us to talk about the right solutions for your company and the steps you need to take to protect them.

About The Author

Phil Keenan

President
Phil has over 30 years of experience in telecom and unified communications. With his deep experience building innovative channels to market, Phil directs strategy to deliver high value, partnerships and solutions.

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