THE VARs NETWORK
The VARs Network is designed for Value Added Resellers and System Integrators who want to create a recurring revenue stream by bundling carrier services with their equipment solutions. This division of MicroCorp removes all the barriers associated with the sale and management of carrier services for the equipment provider. There is no extra staff to hire or contractual commitments to make. The VARs Network makes it simple and profitable to bundle carrier services with your equipment solutions.
- We are responsible for all the sales and ongoing support. All you have to do is make the introductions but you maintain the customer relationship.
- Earn compounded residual income each month.
- There are no Carrier Commitments required on your part. We provide you with instant access to over 35 carriers.
- You have total access to our systems to monitor progress and collaborate on each account.
- We provide you with your own branded portal that manages your customers' carrier services and equipment assets.
WE ARE PASSIONATE ABOUT ORDER MANAGEMENT
MicroCorp manages your orders so you can focus on other things, like building your business. At MicroCorp, we take managing your orders to a whole new level. This is why we built Nautilus, our hosted Back Office Management System. In fact, it has been said that we are fanatical about the management and support of your orders like no one else.
- MicroCorp is the FIRST and ONLY Master Agency that manages your orders with our proprietary Quality Assurance Benchmark System. This system measures the progress of your orders by nine different milestones. Each of the nine milestones has its own SLA (Service Level) benchmark that is broken down by Carrier and each Product that carrier sells. Based on the number of Carriers we support, the products they sell and the number of milestones we track, there are over 36,000 different benchmarks in our system.
- If a Milestone is at Risk or Fails, the appropriate person is notified.
- All parties are kept on the same page. Our system supports true collaboration between our back office staff, the equipment provider, the carrier and even the end customer, if necessary. Account status, notes, escalations and benchmarks are available to view by key stakeholders based on security profiles.
- Our Quality Assurance program also includes workload management. Our system provides dashboards for all active quotes, orders and trouble tickets. Based on these dashboards, workloads are balanced to help ensure nothing falls through the cracks. In the event something does, other internal alarms are triggered so our team can take immediate action.
MicroCorp has turned the art of order management into a science. No other Master Agency provides this level of access to and proactive management of your orders. The Quality Assurance Benchmark System was developed by MicroCorp and is only one of the many modules that make up the Nautilus back office system.
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INNOVATION THAT ADDS VALUE AND OPENS DOORS
Our Innovation helps you open doors, close deals and retain customers.
Imagine being able to offer your customers the ability to manage all of their carrier service assets on a single platform. With Insite, MicroCorp’s Telecom Environment Management System, view reports across all locations and divisions with a simple click of the mouse. And, it can do so much more.
Insite is a hosted, web-based application that is part of the MicroCorp integrated back office platform. Insite is designed to help remove the chaos in Telecom Asset Management. Wireline, wireless and equipment assets can be managed on one platform. When you order services through MicroCorp, your customer’s inventory will update automatically. This helps keep your customer’s inventory constantly up-to-date and provides value-add back to your company. Insite goes beyond traditional Telecom Expense Management and provides your customers with the real value and power of Telecom ENVIRONMENT Management.
Insite is just another way that MicroCorp is simplifying the management of telecommunication services for you and your customers.
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FLEXIBILITY TO GROW
At MicroCorp, we work with VARs and System Integrators of all sizes. Some have their own Telecom support staff while many do not. When you partner with MicroCorp, we will build a program that caters to your business model. As a partner, we are here to help you succeed and grow your business by providing you with the tools and products your customers demand. We offer the custom support model that is right for you and your business, and we do not tie you down with heavy commitments or quotas. At MicroCorp, we earn your business every day; and because we do our job so well, we will continue to earn your business long into the future.
Contact Us today to learn more about The VARs Network and discover just how easy it is to have your very own carrier services program.
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